Love the Library? Join the Library Board of Trustees!

Hello,

Do you love the library and want to learn more about our operations and services?  Consider joining the Library Board of Trustees!

The Library Board of Trustees is a five-member volunteer board that advises the City Council and staff on Library matters.  The Board is selected by the Mountain View City Council from the general citizenry. Members are appointed for a maximum of two four-year terms.   We currently have two openings available for the term beginning January 2015.

Responsibilities include:

– Adopt rules and regulations necessary for the administration and protection of the Library.

– Assist in the planning of Library services for the community.

– Accept money, personal property or real estate donated to the Library.

The Library Board meets on the third Monday of each month at 7:30pm in the Library

You can find information about how to apply here:

http://www.mountainview.gov/civicax/filebank/blobdload.aspx?BlobID=13800

I would be happy to answer any questions you may have.

Sincerely,

Rosanne Macek

Director, Library Services

650-903-6866

26

10 2014

Parking at the Library

As many of you probably know, we are expecting parking to be a challenge in downtown Mountain View on days when there are events at Levi’s Stadium in Santa Clara.  You can see a list of events here:  http://www.levisstadium.com/events/category/tickets/

The City of Mountain View has a pilot program in place  to deal with parking on these days, with a 3-hour limit on street parking.  You can see all the details of the parking program here:  http://mountainview.gov/depts/comdev/economicdev/levisparking/default.asp

In addition, the Farmer’s Market will be moving to the Mercy/Bryant Street parking lot on 8 Sundays due to events at the stadium on those days.  We expect parking to be impacted until about 2:30pm so if you like to visit the Library on Sundays, we recommend that you consider arriving later in the afternoon after the Farmer’s Market has vacating the parking lot.  Here are the Sundays when the Farmer’s Market will be next-door to the Library:

 . August 17, 2014
. August 24, 2014
. September 14, 2014
. September 28, 2014
. October 5, 2014
. November 2, 2014
. November 23, 2014
. December 28, 2014
. March 29, 2015

Sincerely,

Rosanne Macek
Library Director

15

08 2014

MOUNTAIN VIEW LIBRARY FY 13/14 ANNUAL REPORT

Hello!

As we begin our next fiscal year, I’d like to take a few minutes to reflect back on the previous year ending June 30, 2014.  It was another busy year at the Library, and we appreciate all your support.  Our key accomplishment each year is the daily service we provide to the community.  In addition, I wanted to share with you some highlights of key projects, grants, and usage statistics.

SIGNIFICANT ACCOMPLISHMENTS

Upgraded both the hardware and software for our integrated library system, which includes catalog, circulation, and acquisitions functions.  The hardware upgrade was critical to replace aging servers and the software upgrade resulted in more efficient database.

– With grant funding, installed our Bike Fix-It station in the front of the Library and held many bike educational programs.

– Implemented a new tablet loan service, with the Nexus 7 tablets that were donated by Google last year.  This service has been well-received and over 400 residents have checked out a tablet.

– Partnered with a variety of local community groups, including Yew Chung International School, Western Ballet, Safe Moves, Community School of Music and Art, Foothill College, Mountain View Whisman School District, and local high school students on a variety of innovative children’s programs.  These programs included bilingual story times, coding for kids, and art and music programs.

– Upgraded the automated materials handling system, which included all new self-check out units, new security gates, and new motors and software in our back room to improve sorting capabilities.

– Implemented a new service to allow customers to place holds on items that are on the shelf.  We also now send alerts so customers now know a month in advance that their library card will expire and can visit the library to update their contact information.

– Made several enhancements to the library collection including reclassifying the CD collection by subject areas instead of Dewey Decimal numbers, establishing a local author shelf, and moving the adult audio books to the second floor to relieve overcrowding on the first floor.

– In response to community input, expanded children’s drop-in programming by adding a program for 2-3 year olds, with an average attendance of 80 per session.

– Reached outside the library walls to promote services, including delivering materials to our homebound residents as well as participating in the Senior Center Resource Fair and Thursday Night Live.  The bookmobile also participated in the Spring Parade.

– Implemented innovative adult programs to promote learning and creativity, included weekly 3D printer demos, a basic soldering class, Saturday morning drop-in sewing sessions, a seed library, and a weekly ESL conversation club.

– Held several large community events, including our 22nd annual Reading Day and 2nd annual Star Wars Day.  Also participated in the regional Silicon Valley Reads program, featuring a visit with Robin Sloan, author of Mr. Penumbra’s 24-Hour Bookstore and children’s author Todd Parr.

– Reduced wait times for materials on hold by 40% with additional one-time materials budget.

– A significant piece of history was installed near the entrance of the Library this year.  Two large pieces of the Berlin Wall, donated by a local family, are now accessible to the public.  This attractive display was created by our Public Works department.  We held an official unveiling on November 14, which was attended by about 200 residents and local dignitaries including the German Consulate, and featured a performance by students from our local German school.

– Our IT department implemented new WiFi in November 2013 which has been very reliable so far.

– Public Internet access was significantly improved by several joint IT/Library projects.  Robust networked printers replaced older printers that were failing, with improved speed and the option of color printing.  Desktop PCs were replaced with an upgraded operating system, up-to-date browsers, and the latest version of Microsoft Office.

GRANTS

The Friends of the Mountain View Library donated $93,219 which funded the bestseller collection, database subscriptions, online homework assistance to support our students, materials for the Mobile Library, and a variety of community programs for adults, teens, and children.

– Received an Innovation and Technology Grant from the Pacific Library Partnership of $3,548.29 to purchase our Bike Fix-It station and provide related bicycle programs throughout the year.

– Received a grant of $2,000 from the California State Library to purchase popular print fiction books.

– Received a grant of $5,000 from the California State Library to purchase print children’s books to support Common Core.

– Intuit donated $5,000 to enhance Library programs and also provided volunteers to assist low-income residents with tax return preparation.

 

YEAR IN THE LIFE OF THE LIBRARY

Visits to the Library:  793,863

Attendees at Library Programs:  51,333

Total Circulation:  1,685,072

New Library Cards:  10,276

MV Residents with a Library Card:  61,086

 

As always, I welcome your questions and feedback.  We are looking forward to another year serving the community!

Sincerely,

Rosanne Macek, Library Services Director

23

07 2014

Service improvements and other library news

I just wanted to do a quick post to update you on some service enhancements we will be implementing soon and tell you about a few upcoming events you may enjoy.

Based on popular demand, we are in the process of implementing several improvements to our service.  As of April 14, you will be able to place a hold on items that are on the shelf in the library or on the bookmobile.  Previously you could only place a hold on items that were checked out.  At the same time, we will start charging $1.00 for each hold not picked up.  We hope this will encourage everyone to cancel holds that are no longer needed to make materials available for others to use.

Beginning April 21, you will be able to check out a Nexus 7 tablet for 2 weeks instead of 1 week.  This has been a popular service and we have received numerous requests for a longer circulation period.

Also, you will now receive a notification in advance when your library card is about to expire.  This will eliminate the concern some of you expressed about the disruption in service, particularly when using our electronic resources like ebooks.  All you need to do when you get a notice from us is drop by the library with your current ID so we can update our records with your current contact information.

Upcoming programs:

The Mountain View High School’s award-winning Robotics team will be here on April 17 from 7-8 pm.  You will be able to enjoy stories and videos about robotics and meet some truly awesome robots.

On April 19 at 11:30am, join Master Gardener, Ida Heller, to learn the basics of herb gardening.

Learn Urban Bike Skills, such as traffic rules, how your bike works, how to lock your bike, and what kind of bike is best for you.  Join us on May 3 at 12:30pm.

Other news:

The bookmobile will be driving in the Spring Parade on April 26!  The parade will start at noon along Castro Street, followed by games and music in Pioneer Park.

The City and the Library have a new web site.  Check it out at http://beta.mountainview.gov  and send in your feedback.

The next Friends of the Library book sale will be held May 17-18 in the back of the library.  All proceeds support the library by funding our bestseller collection, bookmobile, and children’s programs.

We welcome your feedback to ensure the library is best meeting our community’s needs.

Happy Spring!

Sincerely,

Rosanne Macek

11

04 2014

Exciting start to 2014!

2014 has brought many changes and lots of activities to the Mountain View Library.  Here’s a summary of just a few things that have been happening.

NEW TECHNOLOGY

After upgrading our check-in/check-out system at the end of last year, we have continued upgrading our technology to improve our service to you.  We have new WiFi, new public computers, new public printers with the option of color printing, and a new interface to our Library catalog.

SUPPORT FOR CYCLISTS

We received a Technology and Innovation grant to help us support the City Council’s goal of improving bike mobility, and will be establishing a “Library Bike Stop.” This will include a bike fix-it service station outside the library equipped with stand, attached tools and theft-proof pump, which we’ll be installing in the spring. We will also hold monthly fixit programs and other bicycle programs throughout the year.

CHILDREN’S AND PARENTING PROGRAMS

We often have over 600 people per week attending our children’s programs, including story times, reading readiness, and special programs.  We have story times in English, Chinese, and Spanish, and also recently held an e-research class to help students learn library databases for homework help.

We have ongoing parenting workshops and have covered some interesting topics such as “Peaceful Parent, Content Kids,” and will soon have a session on “Nurturing Your Child’s Creativity Through Art.”

ADULT PROGRAMS

We’ve added Nexus 7 tablets to our collection, and these can be checked out for one week.  Stop by the Customer Service desk on the first floor if you’re interested.

We recently held our third annual tax help program, partnering with Intuit and the Computer & Communications Industry Association.  Volunteers assisted over 100 low income residents in filing their taxes online for free.

To support our residents who want to improve their English language skills, we have a weekly ESL Conversation Club where they can practice in a supportive environment.  We have members from all over the world including China, Japan, Bolivia, Mexico, Russia, Turkey, and India.

LOOKING AHEAD

We have many exciting programs planned for this year.  Keep an eye on the calendar on our website for a complete list of activities.  As always, I welcome your questions and suggestions.

Sincerely,

Rosanne Macek

Library Director

Rosanne.Macek@mountainview.gov

 

 

21

02 2014

Improved Technology Coming Soon!!

Starting today, November 25, you will start to see some changes happening in the lobby at the Mountain View Library.  We are beginning to implement some significant upgrades to our check in/check out system, which should improve the accuracy and speed of this system.  Here is a summary of the changes you will start to see over the next 3 weeks:

–  All 5 of our self-checkout units will be replaced with new units.  These will have a smaller footprint, and should more accurately read the RFID tags in your library items.  The software you interact with when you check out your items will be the same.

–  The 2 self-check units that are behind the staircase will be moved to the lobby.  The data from these machines indicated they were seldom used, while there were often lines at the 3 units in the lobby.  We hope by moving them to a more visible location they will be used more, and will reduce the wait to check out your materials.

–  The security gates by the front door will be replaced.  The new gates should be more accurate, and will give staff the ability to pinpoint exactly which materials have caused an alarm.

–  The motors and other equipment in our back room will be upgraded, which should result in faster check-ins.

We expect checkouts to continue with minimal interruption during this upgrade.  However, while our back room equipment is being upgraded, the check-in system will be completely offline for 2 weeks and Library staff will be doing all check-ins manually.  This means that it will take us a little longer to get your items checked in and back on the shelf.  We apologize for any inconvenience this may cause.

I would be happy to answer any questions you have, or address any concerns.

Sincerely,

Rosanne Macek

Library Services Director

650-903-6866

Rosanne.Macek@mountainview.gov

 

 

25

11 2013

Mountain View Library Annual Report

As we start our next fiscal year, I thought I’d take a few moments and report to you some of the Library’s highlights for this past year.

Our major accomplishment each year is the daily service we offer to the community, 7 days and 64 hours per week.  For the fiscal year ended June 30, 2013, there were 1,799,418 items checked out from the library and library staff answered 109,150 questions.  There were 855,854 visits to the building and bookmobile, and 52,260 attendees at library programs.  It was a busy year!

MAJOR ACCOMPLISHMENTS

In addition to our regular daily activities, we had a number of additional accomplishments:

● We received 592 responses to our Library customer survey, with many kudos, including comments like this: “The Library is amazing.  One of the best things about living in Mountain View.  Keep up the good work!” Some of the desired changes were:  better check-in system, more eBook selection, more flexible ongoing children’s programs, more copies of popular and new books, holds on available items, more copies of popular DVDs, and better WiFi.  We have set goals for FY 13/14 to address these items.

● Held 21st annual Reading Day.  Approximately 2,000 people came through the doors from 10am to 1pm.  This annual celebration of reading featured a puppet show, bilingual story times, and stories read by firefighters, City Council members, Library Board members, and students from Graham Middle School. 

● Held our very first 3D Printing Open House, with about 300 attendees coming from all over the Bay Area.  Our 3D printer has generating a lot of press “buzz,” with feature articles in Yahoo News, Mountain View Patch, I Love Mountain View, and a KPIX television news lead story.

●Held first annual Star Wars Day celebration (May the 4th Be With You), featuring crafts, 3D printer demos, and photos with Storm Troopers.  Approximately 800 people attended this event.

● Participation in summer reading continues to grow.  This summer, Mountain View residents read 36,653 books over the summer.  1,478 children, 308 teens, and 221 adults participated.

● Children’s program attendance continues to grow with over 100 people typically attending our parenting workshops.  We recently set a record for attendance at our Friday Mother Goose & More at 366 attendees for 2 programs.

● Partnered with the Mountain View Whisman School District to assist English and Spanish speaking families with online school enrollment in the Library computer lab.

● Expanded adult programs, including the establishment of a seed lending library, cheese tasting event, eReader Faire, and an art lecture on 17th century Dutch baroque painting, all drawing large crowds.

●We contract with the Santa Clara County Library’s Reading Program to provide basic literacy services.  We were able to expand the program this year to 35 tutor/learner pairs, an 89% increase over last year.

GRANTS AND RECOGNITION

● Received $89,000 from Google to support operational needs of the Mobile Library and to establish a tablet loan service.  We were able to add Mobile Library stops at Theuerkauf and Stevenson schools as a result of the grant, and are currently developing the tablet loan service.

● Received a donation of 100 Nexus 7 tablets from Google to start our tablet loan service.

● Received an Innovation and Technology grant of $15,000 from the Pacific Library Partnership to fund a new “Maker Mountain View” program.  Held a series of workshops on eTextiles with more workshops planned for FY 13/14.  This grant also funded the purchase of our 3D printer.

● Received $7,500 from the California State Library, to purchase print library materials.

● Received $8,200 in federal funding through the California State Library to expand our summer reading program called READ Quest, focusing on 3rd and 4th graders.  The grant also funded additions to the Library’s book collection.

● Received a $5,000 donation from Intuit, and they also provided 57 volunteers, including their CEO, to assist low income families with filing their tax returns.  106 residents were assisted, resulting in a total tax savings of $56,461.

● Our high school virtual library card program was featured in the spring edition of the National League of Cities publication on small and mid-sized city initiatives for children, youth and families.  The Mountain View Los Altos High School District Board of Trustees also recognized library staff as “Friends of Education” for this work.

We appreciate the community’s use and support of the library, and look forward to another exciting year ahead.  I would be happy to answer any questions you may have.

Sincerely,

Rosanne Macek

Director, Library Services

Rosanne.macek@mountainview.gov

 

21

08 2013

The Berlin Wall and other Library news

Hello,

I wanted to let you all know about some changes you will be seeing over the next few months in and around the Library.

BERLIN WALL

As some of you may know, a local family donated two pieces of the Berlin Wall to the City of Mountain View and the City Council approved having the pieces moved to the front of the Library.  You’ll see some work beginning on this project this week.  If you were wondering about the area marked off with caution tape to the left of our front door, that’s where the pieces of the wall will be installed.

There are No Parking signs along Franklin Street this week.  There will also be some impact to pedestrian access during construction.  We don’t know yet the exact date the pieces will arrive but it will probably be around mid-August.  On the day of delivery the City will need to close Franklin Street from Mercy to the end of the Library building to accommodate construction vehicles.

We are excited about this piece of history finding a new home at the Library and apologize for any inconvenience while it is being moved here.  I’ve included a photo below of the pieces as they look in their current location.

LIBRARY FURNITURE

If you are a regular library user you’ve probably noticed the poor condition of some of our chairs, and the lack of chairs in some areas, especially at some of our study tables.  The good news is that as part of the budget that was approved by the City Council in June we will be able to address this situation.   We will be ordering new chairs for our study tables, and will be having the upholstery replaced on some of our more worn chairs.

MATERIALS BUDGET

Also as part of the Council-approved budget, the Library received a $50,000 augmentation to the materials budget.  This will allow us to address some of the collection issues you brought up in our recent customer survey.  Throughout this fiscal year we will be purchasing additional copies of new and popular items, replace some of our DVDs that are worn out, and purchase additional eBooks.  If you have suggestions for items you’d like us to consider adding to the collection, please send us your ideas via Ask Mountain View.

WiFi

You have told us loud and clear that the Google WiFi in the Library is not meeting your needs, and I apologize for this inconvenience to you.  The good news is that City will be implementing its own WiFi network this fall, and the Library will be one of the first buildings included in this project.   An improved network is on the way and we appreciate your patience while this is being implemented.

If you have any other questions about things happening at the Library, don’t hesitate to contact me at rosanne.macek@mountainview.gov

 

Sincerely,

Rosanne Macek

Library Director

650-903-6866

Berlin Wall

29

07 2013

More survey updates!

Following my previous 2 posts, I am continuing to report to you the changes in service we are implementing to respond to your feedback in our recent survey.  I welcome your additional feedback on how we’re doing.

HOLDS ON ITEMS THAT ARE ON THE SHELF

Many of you indicated that you would like to be able to place holds on items that are on the shelf, and we heard you!  We will be implementing this new service, but it will take us some time to work out the details since it does require significant adjustments in our staffing.  When we’re ready to roll out this new service we will let you know on our website and via this blog.  We appreciate your patience while we work on this.

MORE SEATING

The library is a popular place, and some of you said you wished we had more seating.  This is a challenge with a fixed amount of space, but we are working on several things to address this.  I’m happy to announce that we have already added some additional seating on the second floor with our new “laptop bar.”  If you are a regular library user you may have already seen that we converted the space that used to house giveways.  We added electrical and chairs to provide a place you can sit with your laptop or tablet.  Also, if approved in June, our budget for next year includes the purchase of additional chairs to replace the ones that have broken over the years so this should help as well.

LIBRARY EVENT NOTIFICATIONS

There are a lot of exciting programs and events going on at the library these days, and some of you said you wished we would let you know what’s happening.  To respond to this feedback, we have added the library to the City’s eNotify service.  If you would like to receive updates from the Library, you can sign up here:  http://www.ci.mtnview.ca.us/services/ezines.asp  Click on the “new subscription” button, and you will see a list of all the city updates you can receive.  At the bottom of the list you will see the options for the library.  Currently we offer updates on events for adults, and news from me.  We will be adding children’s events in the future.

Thank you again for all your great feedback, and keep an eye on this blog for more updates about what’s happening at the Library.

Sincerely,

Rosanne Macek, Library Director

650-903-6335

16

05 2013

More survey feedback!

In my first post, I thanked the 600 of you who took the time to participate in our survey, and shared information about how we are following up on your comments about materials return and eBooks.  In this post I will share what we’re doing to address some of the other items that came up most often in the survey results.

CHILDREN’S PROGRAMS

You rated our children’s programs highest of all our services.  Those of you with children clearly value the high level of service you receive from our excellent children’s staff.  Quite a few of you also expressed a desire for more open and flexible programming so that you can attend story times when it is most convenient for you rather than commit to a registered program.

We listened to this feedback and have added a new drop-in story time on Thursday mornings at 10:15.  We are continuing our wildly popular Mother Goose & More story time on Fridays at 10:15 and 11:15, and our Saturday story time at 10:15.  We will also be having a Mother Goose & More Family Night on May 23.  All of these programs are available on a drop-in basis.  If you have additional feedback on what you’d like to see from our children’s programs, please let me know at rosanne.macek@mountainview.gov

DVD COLLECTION

Many of you pointed out problems with our DVD collection, particularly our children’s DVDs.  You told us that some of our DVDs were so scratched and mishandled that they would not play.  We would appreciate your help in addressing this problem.  You’ll now see signs at all of our check-out machines that say “Use this slip to report any problems with library materials.”  We have provided small yellow slips that allow you to indicate any problems you find with our DVDs.  It would help us a lot if you would tape this form to the outside of any problem DVDs when you return them and we can either clean them or remove them from the collection.

I am also happy to report that the Friends of the Library have been very generous in providing extra funds for us to purchase new copies of damaged DVDs, so you should start seeing an improvement in this collection.

WIFI

Our Google WiFi service was among the lowest rated services we provide, and we apologize for all the difficulties you have had.  The great news is that the City of Mountain View will be offering an additional WiFi service in the Library that should be more reliable.  Our IT Department is currently working on the details and we hope to roll this out in the fall.

Thank you again for all your great feedback, and keep an eye on this blog for more updates on what we are doing to improve our service to you.

Sincerely,

Rosanne Macek

Library Director

650-903-6335

26

04 2013